Refund Policy

This Refund Policy outlines how we handle subscription payments and refund requests for Wizyz.com ("Wizyz", "we", "our", or "us").

1. Free Plan

The free plan includes limited access to our platform and does not require payment. Since no payment is made, it is not eligible for a refund.

2. Paid Plans

• All payments are billed in advance and are non-refundable.
• We do not offer partial refunds for unused time.
• You may cancel at any time, but service will remain active until the end of the billing period.
• We are not responsible for accidental upgrades, user errors, or unused features.

3. Exceptions

In rare cases, we may offer a refund if:

• A billing error was caused by us
• The platform was non-functional for an extended period due to our issue

To be eligible, you must contact us at support@wizyz.com within 7 days of your billing date.

4. Chargebacks

Filing a chargeback without contacting us first may result in the suspension of your account. We encourage you to reach out to us so we can resolve any payment issues.

5. Contact

If you have any questions about these Terms, please contact us via our Contact us page or email: support@wizyz.com